--- title: Channels and Campaigns description: Understand how channels and campaigns work in ShipSmart and how to use them. --- [Skip to content](https://help.shipsmart.global/en/knowledge-base/channels-and-campaigns#main-content) - [English](https://help.shipsmart.global/en/knowledge-base/channels-and-campaigns) - [Español](https://help.shipsmart.global/es/knowledge-base/canales-y-campañas) - [Português](https://help.shipsmart.global/pt/knowledge-base/canais-e-campanhas) English Show submenu for translations ![logo\_shipsmart\_2024 branco](https://help.shipsmart.global/hubfs/logo_shipsmart_2024%20branco.svg) Open main navigation Close main navigation - - [English](https://help.shipsmart.global/en/knowledge-base/channels-and-campaigns) - [Español](https://help.shipsmart.global/es/knowledge-base/canales-y-campañas) - [Português](https://help.shipsmart.global/pt/knowledge-base/canais-e-campanhas) English Show submenu for translations Ajuda? ¿Ayuda? Help? - There are no suggestions because the search field is empty. 1. [ShipSmart Help](https://help.shipsmart.global/en/knowledge-base?hsLang=en) 2. [Achieve More with ShipSmart](https://help.shipsmart.global/en/knowledge-base/achieve-more-with-shipsmart?hsLang=en) 3. [Channels and Campaigns](https://help.shipsmart.global/en/knowledge-base/achieve-more-with-shipsmart?hsLang=en#channels-and-campaigns) February 16, 2026 # Channels and Campaigns If you use different channels to sell your products, such as Amazon or other e-commerce platforms, or even social media like Instagram, it's crucial to consider the sales channel when managing your shipments. The same applies if you run promotional campaigns for discounts or free shipping. This practice not only allows you to better organize your logistics operations but also provides several crucial benefits for the growth of your business. **Subscribers of Growth Ship and Super Ship plans can add and manage these channels and campaigns directly from their profile.** ### **How to Add a Channel or Campaign in ShipSmart?** Simply access your ShipSmart profile and go to the menu located at the top left corner of your screen. Then, click on **“Manage \> Channels and Campaigns”**. ![](https://likeable-tungsten-8fd.notion.site/image/https%3A%2F%2Fprod-files-secure.s3.us-west-2.amazonaws.com%2F96b737a4-662e-47fd-bb4b-45bb47a994ae%2F1658922d-65b9-4f71-8c8e-6c71e7107e20%2Fda016621-c9ed-4887-b617-3b2eab91ccf1.png?table=block&id=86ea7327-2694-48de-a5e0-dae2ef236089&spaceId=96b737a4-662e-47fd-bb4b-45bb47a994ae&width=2000&userId=&cache=v2)![](https://prod-files-secure.s3.us-west-2.amazonaws.com/96b737a4-662e-47fd-bb4b-45bb47a994ae/1658922d-65b9-4f71-8c8e-6c71e7107e20/da016621-c9ed-4887-b617-3b2eab91ccf1.png) This will take you to the page for managing your Channels and Campaigns: ![](https://likeable-tungsten-8fd.notion.site/image/https%3A%2F%2Fprod-files-secure.s3.us-west-2.amazonaws.com%2F96b737a4-662e-47fd-bb4b-45bb47a994ae%2F85db17ed-becf-4da8-b583-000072d68195%2FUntitled.png?table=block&id=b82406bc-83b2-47d1-b93d-c29985fe5095&spaceId=96b737a4-662e-47fd-bb4b-45bb47a994ae&width=2000&userId=&cache=v2)![](https://prod-files-secure.s3.us-west-2.amazonaws.com/96b737a4-662e-47fd-bb4b-45bb47a994ae/85db17ed-becf-4da8-b583-000072d68195/Untitled.png) Click on **“Add”** to include a new Channel or Campaign. ![](https://likeable-tungsten-8fd.notion.site/image/https%3A%2F%2Fprod-files-secure.s3.us-west-2.amazonaws.com%2F96b737a4-662e-47fd-bb4b-45bb47a994ae%2F03ffac4f-4b04-476e-b9f1-c33bc8c90224%2FUntitled.png?table=block&id=4f50b8e3-1dae-450f-8ffa-736558cbcf17&spaceId=96b737a4-662e-47fd-bb4b-45bb47a994ae&width=2000&userId=&cache=v2)![](https://prod-files-secure.s3.us-west-2.amazonaws.com/96b737a4-662e-47fd-bb4b-45bb47a994ae/03ffac4f-4b04-476e-b9f1-c33bc8c90224/Untitled.png) Finally, enter the corresponding name and click **“Add”** to finish. ### **How to Indicate the Channel and Campaign for Your Shipments?** When you are [creating a shipment](https://help.shipsmart.global/en/knowledge-base/how-to-create-a-shipment?hsLang=en), on the payment setup screen, you will find the option to select the Channel or Campaign that corresponds to your sale. ![](https://likeable-tungsten-8fd.notion.site/image/https%3A%2F%2Fprod-files-secure.s3.us-west-2.amazonaws.com%2F96b737a4-662e-47fd-bb4b-45bb47a994ae%2Fa18d123d-1e88-4aa5-b83e-7daa650a9d5c%2FUntitled.png?table=block&id=c751f7fb-e7a1-430d-9e89-b746214e38cd&spaceId=96b737a4-662e-47fd-bb4b-45bb47a994ae&width=2000&userId=&cache=v2)![](https://prod-files-secure.s3.us-west-2.amazonaws.com/96b737a4-662e-47fd-bb4b-45bb47a994ae/a18d123d-1e88-4aa5-b83e-7daa650a9d5c/Untitled.png) By following these simple steps, you can organize your shipments more effectively and gain valuable insights into the performance of your sales and marketing strategies. ### **Recommended Articles:** - [Create insurance, freight, or tax quotation rules for your Channels and Campaigns](https://help.shipsmart.global/en/knowledge-base/quote-rules?hsLang=en) - [Welcome to ShipSmart](https://help.shipsmart.global/en/knowledge-base/welcome-to-shipsmart?hsLang=en#main-content) - [Create Your ShipSmart Account](https://help.shipsmart.global/en/knowledge-base/welcome-to-shipsmart?hsLang=en#create-your-shipsmart-account) - [First Steps](https://help.shipsmart.global/en/knowledge-base/first-steps?hsLang=en#main-content) - [How to Create a Shipment](https://help.shipsmart.global/en/knowledge-base/first-steps?hsLang=en#how-to-create-a-shipment) - [Print Your Shipment Documentation](https://help.shipsmart.global/en/knowledge-base/first-steps?hsLang=en#print-your-shipment-documentation) - [Achieve More with ShipSmart](https://help.shipsmart.global/en/knowledge-base/achieve-more-with-shipsmart?hsLang=en#main-content) - [Configure the Invoice](https://help.shipsmart.global/en/knowledge-base/achieve-more-with-shipsmart?hsLang=en#configure-the-invoice) - [Configure Your Preferences](https://help.shipsmart.global/en/knowledge-base/achieve-more-with-shipsmart?hsLang=en#configure-your-preferences) - [Channels and Campaigns](https://help.shipsmart.global/en/knowledge-base/achieve-more-with-shipsmart?hsLang=en#channels-and-campaigns) - [Tax Guide](https://help.shipsmart.global/en/knowledge-base/tax-guide?hsLang=en) - [Integrations Manual](https://help.shipsmart.global/en/knowledge-base/integrations-manual?hsLang=en#main-content) - [Bling](https://help.shipsmart.global/en/knowledge-base/integrations-manual?hsLang=en#bling) - [Magento](https://help.shipsmart.global/en/knowledge-base/integrations-manual?hsLang=en#magento) - [Shopify](https://help.shipsmart.global/en/knowledge-base/integrations-manual?hsLang=en#shopify) - [WooCommerce](https://help.shipsmart.global/en/knowledge-base/integrations-manual?hsLang=en#woocommerce) - [Nuvem Shop](https://help.shipsmart.global/en/knowledge-base/integrations-manual?hsLang=en#nuvem-shop) - [Vnda](https://help.shipsmart.global/en/knowledge-base/integrations-manual?hsLang=en#vnda) - 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