--- title: How Can I Avoid Surprises with Taxes and Duties? description: Learn how to avoid unexpected taxes and duties on international shipments. --- [Skip to content](https://help.shipsmart.global/en/knowledge-base/how-can-i-avoid-unexpected-taxes-and-duties#main-content) - [English](https://help.shipsmart.global/en/knowledge-base/how-can-i-avoid-unexpected-taxes-and-duties) - [Español](https://help.shipsmart.global/es/knowledge-base/cómo-puedo-evitar-situaciones-inesperadas-con-impuestos-y-aranceles) - [Português](https://help.shipsmart.global/pt/knowledge-base/como-posso-evitar-situações-inesperadas-com-os-impostos-e-tarifas) English Show submenu for translations ![logo\_shipsmart\_2024 branco](https://help.shipsmart.global/hubfs/logo_shipsmart_2024%20branco.svg) Open main navigation Close main navigation - - [English](https://help.shipsmart.global/en/knowledge-base/how-can-i-avoid-unexpected-taxes-and-duties) - [Español](https://help.shipsmart.global/es/knowledge-base/cómo-puedo-evitar-situaciones-inesperadas-con-impuestos-y-aranceles) - [Português](https://help.shipsmart.global/pt/knowledge-base/como-posso-evitar-situações-inesperadas-com-os-impostos-e-tarifas) English Show submenu for translations Ajuda? ¿Ayuda? Help? - There are no suggestions because the search field is empty. 1. [ShipSmart Help](https://help.shipsmart.global/en/knowledge-base?hsLang=en) 2. [Tax Guide](https://help.shipsmart.global/en/knowledge-base/tax-guide?hsLang=en) February 16, 2026 # How Can I Avoid Surprises with Taxes and Duties? To avoid surprises with taxes and duties, we suggest following these recommendations: ### **1. Research the tax and duty rates of the destination country** Before shipping internationally, it's crucial to research the tax and duty rates in the country of destination to estimate possible additional costs. Many countries have official websites where you can check these details. You can easily find this information by searching the relevant customs authority website [or contacting us for assistance.](https://shipsmart.com.br/contato) ### **2. Consider shipping options with prepaid taxes and duties** If you offer international shipping, you might consider providing options with prepaid taxes and duties to offer greater transparency to your customers and avoid surprises at the time of delivery. [Learn about DDU and DDP to do this.](https://help.shipsmart.global/en/knowledge-base/what-are-ddu-and-ddp?hsLang=en) ### **3. Be clear when communicating with the customer** Make sure to clearly inform the customer about the possibility of additional taxes and duties and who will be responsible for paying them. ### **Recommended Articles:** - [**What are VAT and GST?**](https://help.shipsmart.global/en/knowledge-base/what-are-vat-and-gst?hsLang=en) - [**How are taxes and duties calculated?**](https://help.shipsmart.global/en/knowledge-base/how-are-taxes-and-duties-calculated?hsLang=en) - [Welcome to ShipSmart](https://help.shipsmart.global/en/knowledge-base/welcome-to-shipsmart?hsLang=en#main-content) - [Create Your ShipSmart Account](https://help.shipsmart.global/en/knowledge-base/welcome-to-shipsmart?hsLang=en#create-your-shipsmart-account) - [First Steps](https://help.shipsmart.global/en/knowledge-base/first-steps?hsLang=en#main-content) - [How to Create a Shipment](https://help.shipsmart.global/en/knowledge-base/first-steps?hsLang=en#how-to-create-a-shipment) - [Print Your Shipment Documentation](https://help.shipsmart.global/en/knowledge-base/first-steps?hsLang=en#print-your-shipment-documentation) - [Achieve More with ShipSmart](https://help.shipsmart.global/en/knowledge-base/achieve-more-with-shipsmart?hsLang=en#main-content) - [Configure the Invoice](https://help.shipsmart.global/en/knowledge-base/achieve-more-with-shipsmart?hsLang=en#configure-the-invoice) - [Configure Your Preferences](https://help.shipsmart.global/en/knowledge-base/achieve-more-with-shipsmart?hsLang=en#configure-your-preferences) - [Channels and Campaigns](https://help.shipsmart.global/en/knowledge-base/achieve-more-with-shipsmart?hsLang=en#channels-and-campaigns) - [Tax Guide](https://help.shipsmart.global/en/knowledge-base/tax-guide?hsLang=en) - [Integrations Manual](https://help.shipsmart.global/en/knowledge-base/integrations-manual?hsLang=en#main-content) - [Bling](https://help.shipsmart.global/en/knowledge-base/integrations-manual?hsLang=en#bling) - [Magento](https://help.shipsmart.global/en/knowledge-base/integrations-manual?hsLang=en#magento) - [Shopify](https://help.shipsmart.global/en/knowledge-base/integrations-manual?hsLang=en#shopify) - [WooCommerce](https://help.shipsmart.global/en/knowledge-base/integrations-manual?hsLang=en#woocommerce) - [Nuvem Shop](https://help.shipsmart.global/en/knowledge-base/integrations-manual?hsLang=en#nuvem-shop) - [Vnda](https://help.shipsmart.global/en/knowledge-base/integrations-manual?hsLang=en#vnda) - [VTEX](https://help.shipsmart.global/en/knowledge-base/integrations-manual?hsLang=en#vtex) - [Shipping management](https://help.shipsmart.global/en/knowledge-base/shipping-management?hsLang=en) [![logo\_shipsmart\_2024 branco](https://help.shipsmart.global/hubfs/logo_shipsmart_2024%20branco.svg "logo_shipsmart_2024 branco")](https://shipsmart.global/pt/) Copyright © 2026, ShipSmart Global