---
title: Quoting and Shipping Process in Shopify
description: Learn how quoting and shipping work with ShipSmart in Shopify.
---

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February 19, 2026

# Quoting and Shipping Process in Shopify

The integration of ShipSmart with Shopify allows you to automate the process of freight quoting and international shipping directly at your store's checkout.

Below, we explain how this process works, from quoting to scheduling the pickup.

### **1. Quoting on Shopify**

When a customer requests a quote on your store's website, the system checks **if the product's [SKU](https://help.shipsmart.global/en/knowledge-base/what-is-an-sku?hsLang=en) is registered with ShipSmart**.

### **2. SKU Verification**

- If the [SKU](https://help.shipsmart.global/en/knowledge-base/what-is-an-sku?hsLang=en) is registered, the system displays the available shipping options (FedEx, DHL, UPS, etc.).
- **If the SKU is not registered**, the system will not display any shipping options to the customer.

### **3. Order Creation**

After the customer selects the shipping option, the order with international shipping is created in the system.

### **4. Verification of Complete Data**

- The system checks if all the necessary information for shipping is complete.
- If all data is correct, the order will be created as a **shipment** ready to be sent.
- If there are missing details, the order will be saved as a **draft**, [**and you will need to complete the information on the ShipSmart dashboard**](https://help.shipsmart.global/en/knowledge-base/sync-shopify-orders-with-shipsmart?hsLang=en).

### **5. Completing Data** (if needed)

For orders created as drafts, [**access the ShipSmart dashboard and complete the pending information**](https://help.shipsmart.global/en/knowledge-base/sync-shopify-orders-with-shipsmart?hsLang=en) so the order can be finalized as a shipment.

### **6. Scheduling the Pickup**:

After creating the order as a shipment, the next step is to [**schedule the pickup**](https://shipsmartsupport.zendesk.com/hc/en-us/articles/27098008581389-Shipment-Collection), where you can set the date for the carrier to collect the package from the origin.

### **Next Step:**

[Sync orders on Shopify with ShipSmart](https://help.shipsmart.global/en/knowledge-base/sync-shopify-orders-with-shipsmart?hsLang=en)

- [Welcome to ShipSmart](https://help.shipsmart.global/en/knowledge-base/welcome-to-shipsmart?hsLang=en#main-content)

    - [Create Your ShipSmart Account](https://help.shipsmart.global/en/knowledge-base/welcome-to-shipsmart?hsLang=en#create-your-shipsmart-account)
- [First Steps](https://help.shipsmart.global/en/knowledge-base/first-steps?hsLang=en#main-content)

    - [How to Create a Shipment](https://help.shipsmart.global/en/knowledge-base/first-steps?hsLang=en#how-to-create-a-shipment)
    - [Print Your Shipment Documentation](https://help.shipsmart.global/en/knowledge-base/first-steps?hsLang=en#print-your-shipment-documentation)
- [Achieve More with ShipSmart](https://help.shipsmart.global/en/knowledge-base/achieve-more-with-shipsmart?hsLang=en#main-content)

    - [Configure the Invoice](https://help.shipsmart.global/en/knowledge-base/achieve-more-with-shipsmart?hsLang=en#configure-the-invoice)
    - [Configure Your Preferences](https://help.shipsmart.global/en/knowledge-base/achieve-more-with-shipsmart?hsLang=en#configure-your-preferences)
    - [Channels and Campaigns](https://help.shipsmart.global/en/knowledge-base/achieve-more-with-shipsmart?hsLang=en#channels-and-campaigns)
- [Tax Guide](https://help.shipsmart.global/en/knowledge-base/tax-guide?hsLang=en)
- [Integrations Manual](https://help.shipsmart.global/en/knowledge-base/integrations-manual?hsLang=en#main-content)

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    - [WooCommerce](https://help.shipsmart.global/en/knowledge-base/integrations-manual?hsLang=en#woocommerce)
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    - [VTEX](https://help.shipsmart.global/en/knowledge-base/integrations-manual?hsLang=en#vtex)
- [Shipping management](https://help.shipsmart.global/en/knowledge-base/shipping-management?hsLang=en)

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